Privacy Policy
Last updated: November 6, 2025
1. Introduction
Free Website Co ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website freewebsiteco.com.au and use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our services
- Complete our onboarding form
- Contact us via email or phone
- Subscribe to our mailing list
This information may include:
- Name and business name
- Email address
- Phone number
- Business address
- Payment information (processed securely through Stripe)
- Website content and branding materials
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services
- Build and host your website
- Process your payments and subscriptions
- Communicate with you about your service
- Send you updates, newsletters, and marketing materials (with your consent)
- Improve our website and services
- Respond to your inquiries and support requests
- Comply with legal obligations
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
- All data transmission is encrypted using SSL/TLS
- Payment information is processed securely through Stripe PCI-DSS compliant infrastructure
- Regular backups of website data
- Access controls and authentication for sensitive systems
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you cancel your subscription:
- Your website remains live for 30 days during the notice period
- After cancellation, we retain billing records for 7 years as required by Australian tax law
- Website backups are retained for 90 days after cancellation
- You may request permanent deletion of your data by contacting us
7. Your Privacy Rights
Under Australian Privacy Principles (APPs), you have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing communications
- Portability: Request transfer of your website data
To exercise these rights, contact us at contact@freewebsiteco.com.au
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: contact@freewebsiteco.com.au
- Phone: 0406 854 013
- Address: Sunshine Coast, Queensland, Australia
13. Australian Privacy Principles Compliance
Free Website Co complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about privacy in Australia, visit the Office of the Australian Information Commissioner (OAIC).
Note: This is a general privacy policy template. Free Website Co recommends consulting with a legal professional to ensure compliance with all applicable privacy laws and regulations for your specific circumstances.
Questions About Your Privacy?
We're here to help. Contact us if you have any concerns.